And other Simple Truths of Leadership.

…Mac Anderson stated once to a top executive, “With the service your people give…you must have a training manual 2 inches thick.” 

He looked at Mac and said, “Mac, we don’t have a training manual.  What we do is find the best people we can find and we empower them to do whatever it takes to satisfy the customer”. 

Then he said something that drove Mac to publish this book and movie.  He said, “We learned a long time ago that you can’t send a duck to eagle school.” 

As you view this movie, you will discover the methods it takes just to find the right people that are not “ducks looking to become eagles” but finding those that already have the “eagle” qualities that will help you grow your business.

Click here or either on the graphic to discover the information needed to find these Eagles! 

Enjoy!

 Jim Kelley